Shipping policy
Shipping Policy for PickleCaddy
Last Updated: 02/14/2024
Welcome to PickleCaddy! This Shipping Policy outlines the terms and conditions related to the shipping of products purchased on our website. By making a purchase from PickleCaddy.com, you agree to comply with and be bound by the terms outlined below.
1. Order Processing Time
1.1 Processing: Orders are typically processed and shipped within 3-5 business days from the date of purchase, excluding weekends and holidays. All orders are custom made per order, shipping time may exceed the above.
1.2 Order Confirmation: Once your order is placed, you will receive an email confirmation with the details of your purchase. Please review the information carefully and contact us immediately if there are any discrepancies.
2. Shipping Methods
2.1 Carrier: We use reputable carriers for shipping, and the choice of carrier may vary based on your location and the shipping option selected during checkout.
2.2 Shipping Options: We offer standard and expedited shipping options. The estimated delivery time and cost will be displayed during the checkout process.
3. Shipping Rates
3.1 Calculation: Shipping rates are calculated based on the weight of your order and the shipping destination. The total shipping cost will be displayed during the checkout process.
3.2 Promotions: From time to time, we may offer free or discounted shipping promotions. These promotions, if applicable, will be clearly communicated on our website.
4. Shipping Destinations
4.1 Domestic: We currently ship to addresses within the continental USA.
4.2 International: At this time, we do not offer international shipping. We apologize for any inconvenience.
5. Delivery
5.1 Estimated Delivery Time: The estimated delivery time after the has shipped is anywhere from 2-7 business days depending on ship-to location.
5.2 Delays: PickleCaddy.com is not responsible for any delays caused by the carrier, customs, or other unforeseen circumstances.
6. Order Tracking
6.1 Tracking Information: Once your order has been shipped, you will receive an email with tracking information. You can use this information to track the status of your shipment.
6.2 Lost or Stolen Packages: PickleCaddy.com is not responsible for lost or stolen packages. Please contact the carrier directly to resolve such issues. If insurance is purchased at time of ordering we will contact the carrier and make a claim on your behalf and reship your order.
7. Returns and Exchanges
7.1 Refunds: For information on returns and exchanges, please refer to our [Return Policy].
8. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at [hello@picklecaddy.com].
Thank you for choosing PickleCaddy.com!